Accessibility Information: Aurora

Circus Oz believes in a good time for all, and as such we like making our shows available and enjoyable for as many people as possible.

We understand that accessibility varies between individuals, if you have specific access requirements or any questions we welcome you to contact us at: boxoffice@circusoz.com.au

For reference, you can download a copy of the seating map here.

On this page you will find information about:


2019 Audio Description website
Audio Described Performance

For our 2019 Melbourne season of Aurora, one show will be Audio Described: Friday 27 September 5:30pm

For an Audio Introduction of Aurora click here.

Patrons requiring Audio Description can purchase tickets via the Ticketek Hotline on 1300 665 915. Open Monday to Saturday 9.00am to 8.00pm and Sun and Public Holidays 9am - 5pm.

Tickets can be purchased anywhere in the house at A-reserve prices. Rows A and B are considered Premium seats so if you need to sit close to the stage you will need to call the Ticketek hotline to have the discount applied or email boxoffice@circusoz.com.au for a discount code.

Audio description headsets can be collected on the day at the Big Top. A tactile tour will be available prior to the show. To participate in the tactile tour please email boxoffice@circusoz.com.au.


2019 Auslan SIGN N for website
Auslan Interpreted Performance

For our 2019 Melbourne season of Aurora, one show will be Auslan interpreted: Saturday 5 October 1:30pm.

Tickets in the specific Auslan seats, with a clear view of the Interpreter are sold at A-reserve prices. They can be booked by calling the Ticketek Hotline on 1300 665 915 Open Monday to Saturday 9.00am to 8.00pm and Sun and Public Holidays 9am - 5pm. Or online bookings can be made through Ticketek using a booking code that can be obtained from AUSLAN Stage LeftArts Access Victoria or by emailing boxoffice@circusoz.com.au

You can book using the National Relay Service by choosing your preferred NRS access point, then asking for Ticketek Hotline 1300 665 915.


2019 relaxed icon website
Relaxed Show

In 2019, for the first time, we will be presenting a Relaxed Show with tickets on sale to the general public (previously we have done schools only Relaxed Shows). The Relaxed Show will take place on Thursday 3 October at 1:30pm

A Relaxed Show is for anyone who will benefit from a more relaxed environment, this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

We will maintain the creative integrity of the show, making minor modifications to sensory elements like lighting and sound. The Big Top will not go into complete darkness and the seating capacity is reduced so there is a relaxed attitude to movement and noise and a designated quiet area is provided so you can leave the Big Top if you need a break.

A visual story is available to help prepare for your visit. It describes the performance, introduces you to the performers, and helps with your arrival at the Big Top, so that the experience is familiar and enjoyable. View the visual story online.

The show is open to anyone who would like to attend but seats are limited. Seating is general admission and tickets are available through all the usual channels.


Companion Card symbol
Companion Cards

Circus Oz accepts Companion Cards for all Big Top performances. The Companion Card is for people with a significant permanent disability, who always need a companion to provide attendant care type support.  For more information on Companion cards please visit companioncard.org.au.

To book using a Companion Card please contact the Ticketek Hotline on 1300 665 915. Open Monday to Saturday 9.00am to 8.00pm and Sun and Public Holidays 9.00am - 5.00pm.


Wheelchair symbol website
Wheelchair Seats

Circus Oz offers access to our wheelchair patrons at all Big Top performances.

To book a wheelchair seat please contact the Ticketek Hotline on 1300 665 915. Open Monday to Saturday 9.00am to 8.00pm and Sun and Public Holidays 9.00am - 5.00pm. Wheelchair seats are located in the front row and sold at A-reserve prices.


Mobility Access

For people who use a wheelchair seats are located in row A which is on ground level. There are no stairs or ramps to enter the Big Top.

For people who have other mobility issues we suggest booking seats in rows A – D which are accessed by no more than four steps.

Circus Oz realise that visiting the Big Top is an amazing experience unlike visiting any other venue, however, organising visits to a non-standard venue can raise many questions.

You can download a copy of the seating map here.

For information on our Big Top and how to get to the venue click here.

If you have any queries about accessing the Royal Botanic Gardens please contact their friendly visitor experience staff prior to attendance by calling (03) 9252 2429 or emailing rbg@rbg.vic.gov.au.